We're introducing a new proxy solution that changes the dedicated IP addresses Silktide previously used.
This article will guide you through how to migrate from the old proxy solution to the new.
Step 1: Check if you need to take action
If you rely on the
UK (London) proxy to provide a fixed IP address for the Silktide checker (i.e. for bypassing firewalls), you’ll need to continue reading this guide.
To see if this impacts you, you can:
Navigate to your website settings area inside Silktide
Advancedoption in the Website Settings sidebar
Check the “Proxy location” field shows
If it does not, no further action is required.
Step 2: Remove old IPs from your whitelist
If either of these four IP addresses are present in your whitelists, you should remove them:
Step 3: Update your whitelist
We're offering two new proxy options:
EU (Dublin), which uses the following IP addresses:
US (Ohio), which uses the following IP addresses:
If you're in the US region, we recommend choosing the
US (Ohio) proxy. If you're using our EU region, choose the
EU (Dublin) proxy.
Choosing the right option for your region can provide speed benefits for the website scanner.
Step 4: Set your proxy in Silktide
Update the Proxy location setting in Silktide with your chosen proxy.
Navigate to the websites settings inside Silktide for any website needing to use the new proxy solution.
Advancedfrom the Website Settings sidebar
Update the field “Proxy location”
Repeat for all websites in your account that use this proxy.
Please take note of the following timeline to ensure a smooth migration:
19th February: Newly created websites will no longer be able to choose the
US (Random)proxy. Existing websites will still support this.
1st April: The
US (Random)proxies will be retired.
If you have any questions or need further assistance, please contact the support team immediately.