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Using the Inspector

Learn how to use the Silktide Inspector to identify, address, and retest issues on your web pages, and interact with decision options.

Daniel Towers avatar
Written by Daniel Towers
Updated over a month ago

Overview

The Inspector is used to view the issues Silktide is flagging on a page.

Using the inspector, you can quickly highlight the issue on the page by selecting an item in the issues list, find an explanation of the issue and guidance on resolving it, and retest the page once the issue has been resolved to update your scores immediately.

If you have a CMS integration enabled, you can also select the 'Edit' button inside the inspector to open the editor page inside your CMS.

Inspecting a page

Wherever the inspector is available, you will see a magnifying glass icon next to the issue or page. Selecting the magnifying glass opens the inspector.

  • Issues are listed down the left-hand side. Depending on your permissions, you can interact with issues here.

  • Technical users may view the HTML source code by selecting 'Show HTML'. Some issues are only visible in the HTML view.

  • You can retest the page by selecting the Retest button in the top navigation. Retesting a page usually takes about 30 seconds to 1 minute depending on the test and the speed of the website. Note that when you retest a page, Silktide updates the desktop and mobile version and runs all tests for those pages, not just for the check you are looking at now.

  • To open the editor page for the page you're viewing inside your Content Management System (CMS), select the 'Edit' button in the top right.

  • You can visit the live web page by clicking on the web address at the top of the inspector. Note that this could look different from the page show in the inspector when you view it, depending on what Silktide saw when it last tested the page.

  • To exit the inspector, select the X in the top left corner.

Working with issues

If the current page has open issues, you will see a list down the left side of the page.

Depending on the issue and your user permissions, you may see a range of Decision buttons below it. These typically allow you to make decisions to ignore or approve an issue, for example by approving an unrecognized spelling.

For a spelling issue, selecting the Learn button would add this spelling to your account dictionary and prevent us from flagging the same word elsewhere. Selecting the Google icon would search for the word in Google.

If more advanced options are available, they can be chosen by selecting the down arrow. These options will change depending on the issue displayed.

You can always undo your decisions. For example if you approve a spelling, you will be shown an explanatory message with a link to undo the decision in case the button was selected accidentally. If you miss that notification, you can always view a complete list of your decisions on the Decisions screen and undo it later.

Understanding filtered results

If you see a back link at the top of your issue navigator on the left, it means you are currently viewing filtered results.

Results can be filtered depending on how you got to the inspector. For example, if you selected a specific spelling error, the inspector will only show you that particular issue by default.

You can remove any filters by clicking on the back link at the top of the issue result.

You can also navigate to other pages with the same issue using the left and right icons in the top navigation bar.

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