FAQs

Frequently Asked Questions.

What is the difference between Automated checks and Assisted checks?

What is the Silktide Index?

Why is my website marked as ‘not tested’ in the Silktide Index?

How does scoring work?

Does Silktide respect robots.txt?

How to diagnose mobile issues

Silktide says a website is offline, but it is online

How does Silktide see websites?

How long does a website take to test?

How does Silktide choose which pages to test?

How does Silktide count pages?

Which languages does Silktide support?

Which browsers does Silktide support?

How does Silktide security work?

What IP address and user agent does Silktide use?

How does Silktide detect cookies?

How does Silktide handle frames and iframes?

Why doesn’t Silktide offer an accessibility plugin or overlay?

Can’t log in? Some quick tips

How is Priority calculated?

How is Progress calculated?

Does Silktide work with Single Sign-On (SSO)?

Can Silktide test password-protected websites?

Does Silktide offer EU or US specific data hosting?

What type of data does Silktide store?