Analytics FAQs

How do heatmaps work with dropdown menus?

How does Silktide detect downloads?

What are visitors and page views?

What are sources and mediums?

Does Silktide Analytics store any Personally Identifiable Information (PII)?

Can Silktide Analytics be used to identify individuals?

Can Silktide Analytics identify returning visitors?

Can Silktide Analytics distinguish visitors with the same IP address (e.g. if they’re all using a VPN)?

How does Silktide Analytics work without cookies?

Can Silktide Analytics work over multiple domains?

Can you break out analytics into segments?

Can you look at analytics for a single page?

Does Silktide Analytics anonymize IP addresses?

Can Silktide Analytics track downloads (e.g. PDFs, documents)?

Can Silktide Analytics track external links?

Does Silktide Analytics calculate data from a sample?

How long does Silktide Analytics retain your data?

How does Silktide identify visitor's locations?

Does Silktide Analytics work on private websites (e.g., Intranets, websites behind a VPN)?

Does Silktide encrypt analytics data?

What do you have to do to put Silktide Analytics on a website?

How privacy conscious is Silktide Analytics?

What is frustration?